Licensed Agent

Every year tenants and landlords suffer distress and lose money when dealing with agents who are inexperienced and do not handle client money in a professional manner.

As ARLA licensed agents, we hold your money in a designated client account which are regularly subject to independent inspection.

What makes an ARLA Licensed agent different?

• We are experienced and trained professionals
• We have professional indemnity insurance;
• We are backed by Client Money Protection (CMP);
• Our accounts are independently inspected;
• We understand and comply with complex legislative changes and best practice;
• We attend regular training to keep our experience up-to-date;
• We comply with all standards of the nationally recognised professional body for letting agents.

Association of Residential Letting Agents (ARLA) are the only professional body that is solely concerned with the regulation of Letting Agents and has been actively promoting the highest standards across every aspect of residential letting and management for over 25 years. ARLA member firms are required to work within the robust Code of Practice, which covers the key stages of letting and management of property.

Website: www.arla.co.uk

Ensuring deposits are administered correctly

Since the April 2007 all deposits taken for Assured Shorthold Tenancies must be covered by a Tenancy Deposit Protection Scheme.

The Tenancy Deposit Scheme (TDS) is a multi-award winning provider of tenancy deposit protection which protects over 1 million deposits in England and Wales.

This scheme was developed to ensure that deposits held by reputable agents were protected, and that disputes about their return were resolved swiftly, inexpensively and impartially.

We are a member of the Tenancy Deposit Scheme, which is administered by;

The Dispute Service Ltd
PO Box 541 Amersham Bucks HP6 6ZR
Tel: 0845 226 7837
Email: deposits@tds.gb.com
Website: www.thedisputeservice.co.uk

Why should yous use an RICS member agent?

• As RICS members, we have a specific set of rules and best practice guidance - the RICS UK Residential Property;
• We give you clear, impartial and expert advice;
• We act professionally;
• We are tightly regulated and must follow strict rules of conduct – which include having in place client money protection and appropriate insurance;
• There are standards designed to help ensure that as RICS letting agents, we provide you with exceptional service;
• We have to update our knowledge and skills throughout our careers meaning you can rely on our expertise;
• You are protected by a complaints procedure and will have access to independent redress, for example through an Ombudsman scheme.