Website Privacy Policy

By continuing to use this site you agree to us providing to you the information you have requested and confirm that you have read and agree to the use of your information as set out in our privacy policy below.

Privacy policy

Moore Allen & Innocent LLP is a limited liability partnership and is registered in England and Wales with registered number OC311820. A list of members' names is open to inspection at our registered office.

Moore Allen & Innocent is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it

When you contact us, request publications or register interest we need to know your name, postal address, email address and telephone number.

We gather this information to allow us to process your registration, any orders you may make and any offers you make for a property. The relevant information is then used by us, our agents and sub-contractors to provide any services requested by you and to communicate with you on any matter relating to the provision of the service in general.

We may also use aggregate information and statistics for the purpose of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our services.

Your personal information may be used by us and other businesses carefully selected by us to contact you in writing, by telephone or by email to offer you content, advertisements, products and services that we believe may be of interest to you. You can opt out of receiving any contact for marketing purposes any time by sending an email to surveyors@mooreallen.co.uk.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please email surveyors@mooreallen.co.uk.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email to surveyors@mooreallen.co.uk.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an email to surveyors@mooreallen.co.uk.

Our use of cookies

Our website (including our mobile site) uses cookies. Cookies are small text files that are placed on your computer or mobile device when you visit our website. Most big websites use cookies. Our cookies improve your website experience by:

  • Remembering settings (eg your preferred sort order), so you don't have to keep re-entering them whenever you visit a new page
  • Remembering information you've given (eg your email address), so you don't have to keep re-entering it
  • Measuring how you use the website, so we can make sure it meets your needs

You can control and/or delete cookies as you wish and there is information on how to do this on www.aboutcookies.org. If you do decide to delete cookies, you may not be able to use some areas of our website.

By continuing to browse our website without taking any of the actions described on www.aboutcookies.org to control or delete cookies, you are giving your consent to the use of cookies on our website and mobile site.

How we protect your information

The internet is not a secure medium. We use the most up-to-date technologies to protect the information you give us. We also keep your information confidential. The internal procedures of Moore Allen & Innocent cover the storage, access and disclosure of your information.

Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.

Updating your details

If any of the information that you have provided to Moore Allen & Innocent changes, for example if you change your email address, name or contact details or if you wish to cancel your registration, please let us know the correct details by sending an email to surveyors@mooreallen.co.uk or by sending a letter to Moore Allen & Innocent, 33 Castle Street, Cirencester, Gloucestershire, GL7 1QD.

Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

Access to your records

You have a right to be told what personal information we hold about you. If you wish to see a copy of the information we hold about you please write to Moore Allen & Innocent, 33 Castle Street, Cirencester, Gloucestershire, GL7 1QD. A small administrative charge will be made for fulfilling this request.

How to contact Moore Allen & Innocent

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an email to surveyors@mooreallen.co.uk.